1. How is OzLINK Shipping for NetSuite different from NetSuite’s native shipping interface with UPS or FedEx? 2. What carriers can I use with OzLINK Shipping for NetSuite? 3. Is OzLINK Shipping for NetSuite approved by NetSuite? 4. Who else is using OzLINK Shipping for NetSuite? 5. Can I try OzLINK Shipping for NetSuite before I buy it to make sure that it works for me? 6. Can OzLINK Shipping for NetSuite be configured to manage my specific business rules? 7. Which carrier provided shipping systems does OzLINK Shipping for NetSuite support? 8. What happens when NetSuite is updated? 9. What happens when the carriers update their software? 10. How do I get the shipping software from the carriers? 11. For USPS processing, how do I pay for postage? 12. Can I use a label printer, scale and/or scanner with OzLINK Shipping for NetSuite? 13. What is included in the subscription to OzLINK Shipping for NetSuite? 14. Can I use the built-in UPS capabilities within NetSuite and use OzLINK Shipping for NetSuite for the other carriers? 15. What is the term of the OzLINK Shipping for NetSuite subscription agreement? How is OzLINK Shipping for NetSuite different from NetSuite’s native shipping interface with UPS or FedEx? OzLINK Shipping for NetSuite provides you with real, full-strength shipping integration: * You can ship with all four major carriers — FedEx, UPS, DHL and USPS — simultaneously, rather than having to choose UPS or FedEx. * Access to all carriers services, including COD, third party billing and declared value, not available through NetSuite’s native shipping interface. * Automates the use of scales and scanners. * Integrates company shipping workflow and business rules (such as insurance or handling options). * Enables you to send custom emails to customers, with tracking numbers, promotional messages, custom notes and more, as well as print custom packing and shipping labels. * Numerous additional benefits, such as automated and batch processing. What carriers can I use with OzLINK Shipping for NetSuite? UPS, FedEx, DHL and USPS — choose one or use all four simultaneously. OzLINK allows you to access all carrier services and can be used to integrate NetSuite with Starship, Clippership, ConnectShip and other legacy multi-carrier shipping systems. Is OzLINK Shipping for NetSuite approved by NetSuite? As a leading NetSuite partner, Oz Development works closely with NetSuite to provide shipping integration solutions to their customers. Who else is using OzLINK Shipping for NetSuite? OzLINK Shipping is the most widely used product in the NetSuite Suiteflex program. Customers range in size and focus from small web stores and low-volume specialty product suppliers to the largest e-commerce vendors and giant wholesale distribution centers. Sectors and verticals include: Manufacturing Retail e-commerce Services Software Medical Supplies Outdoor Sporting Goods Electronics Baby Products Fashion Commercial Printing Automotive Supplies Advertising Food Industrial Supplies Hardware Home Automation Can I try OzLINK Shipping for NetSuite before I buy it to make sure that it works for me? Yes. You can download and use a fully functional version of OzLINK Shipping for NetSuite at no charge, for a free, 15-day trial period, with no obligation. Can OzLINK Shipping for NetSuite be configured to manage my specific business rules? Yes, OzLINK can be configured to meet your company’s specific, custom business rules (e.g., apply insurance if value of package is greater than $100). Which carrier provided shipping systems does OzLINK Shipping for NetSuite support? OzLINK Shipping supports UPS WorldShip, FedEx ShipManager Café, DHL EasyShip and Endicia for the USPS. What happens when NetSuite is updated? OzLINK is delivered on a Software-as-a-Service (SaaS) basis, for a monthly subscription fee. OzLINK automatically checks for, and incorporates, updates to your carrier shipping software to ensure your shipping processes continue uninterrupted. No action is required by you, the user. What happens when the carriers update their software? OzLINK is delivered on a Software-as-a-Service (SaaS) basis, for a monthly subscription fee. OzLINK automatically checks for, and incorporates, updates to your carrier shipping software to ensure your shipping processes continue uninterrupted. No action is required by you, the user. How do I get the shipping software from the carriers? UPS, FedEx and DHL all offer their shipping software for free. To obtain a copy, simply contact your carrier shipping representative, or download it from their websites. For USPS services, you will need a subscription to a monthly Endicia account, available through Endicia.com. For USPS processing, how do I pay for postage? NetSuite shipping integration with the US Postal Service is done through Endicia.com, one of the leading purveyors of digital postage solutions. You will need a monthly Endicia subscription, available through Endicia.com. Can I use a label printer, scale and/or scanner with OzLINK Shipping for NetSuite? OzLINK supports a wide range of label printers, scales and scanners, all of which can be seamlessly integrated and automated into your shipping process. Please contact us for more details and a full list of supported devices at sales@ozlinkshipping.com. What is included in the subscription to OzLINK Shipping for NetSuite? The monthly subscription fee for OzLINK includes automatic updates to maintain compliance with the current version of NetSuite and the carrier provided shipping software and OzLINK first tier customer support. Implementation, customization, training and additional support are also available. Can I use the built-in UPS capabilities within NetSuite and use OzLINK Shipping for NetSuite for the other carriers? Yes, you can continue to use NetSuite’s native UPS or FedEx integration in conjunction with OzLINK Shipping, but the power of OzLINK permits you to use additional carrier features and includes integration with all four major carriers (UPS, FedEx, DHL and USPS). All of this is included in your monthly subscription fee. What is the term of the OzLINK Shipping for NetSuite subscription agreement? OzLINK Shipping for NetSuite is delivered on a Software-as-a-Service (SaaS) basis, for a monthly subscription fee. You may cancel your subscription at any time, without penalty.